You can only set you prep times when you're processing orders directly in the Retool Cook App.
Once you've accepted an order, you'll be prompted to enter a prep time and dispatch your driver.
In the latest version of the Retool Cook App, the suggested prep time that we recommend for your order will auto-populate and update as the order time approaches!
**Keep in mind, your prep time is how long before you want your driver to arrive to pick up the order.**