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  1. Cookin
  2. Marketplace FAQ

Marketplace FAQ

Orders

  • Accepting and processing orders
  • Can I track repeat customers? - NEW
  • How to determine prep time for an order
  • I accepted an order but can no longer complete it
  • Do I pay any fees if I cancel an order?

Updating your Menu

  • How do I edit my menu? - NEW
  • How can I add photos to my menu?
  • How many dishes can I have on my menu?
  • How often can I change menu prices?

Packaging

  • What are the packaging requirements on the Cookin platform?
  • Am I required to use the Cookin packaging?
  • Are the packages free of cost?
  • How do I order packaging?

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